Shipping

Worldwide Shipping

Yes, it's true! We ship worldwide!

Free Shipping

Enjoy FREE Shipping on orders over $69. To qualify, your order merchandise total must be over $69 after any discounts are applied. If your order is under $69, our standard delivery option is available for both US and International deliveries.

Order Processing

Orders are processed within 1-2 business days after confirmation, regardless of the shipping option selected at checkout. We ship Monday through Friday. Once your order is shipped, you will receive a confirmation email with a tracking link. Please allow up to 48 hours to receive this shipping confirmation email. We are not responsible for any delays caused by the carrier.

Order Cancellation

You have 24 hours after payment to request an order cancellation before dispatch. If the order has been dispatched, you will need to follow our standard Return Policy.

COUNTRY

CARRIER & TIMING

TRACKING LINK

United States

USPS, 3-7 Business Days

USPS Tracking

Canada

Canada Post, 7-18 Business Days

Canada Post Tracking

United Kingdom

Royal Mail, 7-18 Business Days

Royal Mail Courier Service

Ireland

An Post, 7-18 Business Days

An Post Tracking

Australia

Australian Post, 7-18 Business Days

Australian Post Tracking

German

German DHL, 7-18 Business Days

German DHL Tracking

New Zealand

New Zealand Post, 7-18 Business Days

NZ Post Tracking

France

La Poste, 7-18 Business Days

La Poste Tracking

Spain

Correos, 7-18 Business Days

Correos Tracking

Italy

Poste Italiane, 7-18 Business Days

Poste Italiane Tracking

Japan

Japan Post, 7-18 Business Days

Japan Post Tracking

Other International

International Shipment with Tracking, 10-31 Business Days

International Tracking

Order Tracking

Once your order has been processed, you will receive a confirmation email with a tracking number and a link to track your package. If there is an issue with your tracking number or package delivery, please contact the courier directly before contacting us. Tracking information may take 1-3 days to update. In rare cases, the tracking information may not update, but you will still receive your order. If there are any concerns, please contact us after the estimated delivery time.

International Taxes and Duties

International customers are responsible for paying any applicable duties, taxes, and fees as determined by their local customs authority. These fees are paid to your local carrier or government and are not collected by SomeoneLovesYou, and thus cannot be refunded. We ship international packages DDU (duties and taxes unpaid). For more information on these fees, please contact your country's customs office or tax agent.

Wrong Address Disclaimer

It is the buyer's responsibility to ensure the shipping address is entered correctly. If you need to change your shipping address, please contact us at hello@someonelovesyou.com as soon as possible. We will do our best to make the change, but we cannot guarantee it due to varying processing times. If the package is returned to us due to an incorrect address, we can reship it to the correct address or provide a full refund.